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Events - Face to Face, Virtual or a Bit of Both (Hybrid)?

Updated: Mar 8, 2021

There is a place for all three options, so rather than the question being a trade-off between them, let’s look at the strengths and weaknesses of hybrid, face-to-face (F2F) and virtual meetings.


Hybrid Events (a bit of both!)

A hybrid event is a meeting that combines a “live” in-person event at a physical location with a “virtual” online component for remote attendees.


Strengths: Hybrid events can offer the best of both worlds. All the cost and effort put into bringing speakers and attendees together in the same place for a live event, can be spread out to a much larger audience at comparatively not much additional cost, although a lot of technical no-how and budget provision will be needed. As F2F events slowly re-emerge after the pandemic, it is likely that hybrid meetings will be a significant part of many events.

Challenges: A challenge for hybrid events is that a F2F audience attendee is likely to have a very different experience than the virtual attendee. The sensory input and networking opportunities are much greater with F2F than virtual. Attention spans for remote attendee interacting with a screen tend to be much shorter. In order to keep their attention, the production values should be well managed with television show production values as a model. In essence, the challenge for the event managers is making a satisfying, compelling event for two very different audiences. This makes for a more complex meeting taking more time and resources.

Some event organisers have expressed concerns that hybrid events will cannibalise F2F events, that hybrid events will reduce the onsite event attendance. However, studies indicate that this is not the case and that hybrid events should be seen as an extension to F2F events and not a replacement.

Face-to-Face (F2F) Events

As the name implies, this involves meetings where people meet together in the same physical location.


Strengths: Meetings take people to a more focused environment with fewer distractions. Attendees can be informed, entertained plus the social advantages of getting people together, relaxing, getting to know each other and knowledge sharing.

The opportunities for networking, brainstorming, and relationship building are usually far greater at F2F events than online. For an exhibitor, it is often the best way to meet so many qualified buyers in such a short time and for visitors to have a more hands on approach to understanding products in an exhibition environment.

Meetings provide a richer, more targeted, and more focused learning experience than nearly any virtual meeting.

Challenges: There are costs involved with F2F events such as travel, room rental, AV, catering, onsite staff and more.

However, once the disruptions from the covid-19 pandemic have passed, the benefits mentioned above can often be very well worth the costs. F2F meetings bring people together, provide significant points of business interaction, and very significant economic benefit to venues and event stakeholders. Because of this, F2F in some differing formats will remain a viable option well into the future.



Virtual Events

The last 12 months has seen the shutting down of face-to-face (F2F) events, and with some uncertainty of when live events will return in full force, virtual events have seen huge growth in all industry types.

Virtual events offer great opportunities and features that can certainly benefit companies, however there are strengths and weaknesses and challenges in delivering a successful virtual event.


Video Conferences Platforms (Zoom, Microsoft Teams, Google Meet etc)

A video conference is when participants in different locations are able to communicate with each other with online video and sound. Video conferences are the virtual equivalent of a group of people sitting around a conference table or situated in a larger meeting or conference environment.

Using a good software option that matches your objectives, will offer varied capabilities including file sharing, screen sharing, polling, Q&A functionality, live streaming and good levels of security.


Strengths: All participants can see each other in a video conference, so there is some, albeit limited social interaction.

Video conferencing does allow two-way interaction between audience and presenters, so does have the feel of a more F2F style set up.

Video conferencing systems offer an impressive range of options including breakout rooms, polling, screen sharing, and recording capabilities.

Weaknesses: Video conferences don’t work so well for training sessions and limited interaction between participants may not suit depending on the number of people and the level of interaction expected or required.

The limitation of video conferencing platforms, means participants take a very passive role so it can be difficult to maintain interest which is further limited by the lack to ability for audience interactivity.

Depending on the number of people attending, participants may not be visible to the hosts, social contact and interaction is very limited and it may be difficult to maintain viewers attention.



Virtual Event Platforms

Virtual events have come along way and do the best job at recreating many features of F2F events. These features can include a full event website with registration payment processing, an event main stage for keynote addresses, multiple breakout rooms, networking options, exhibitor booths, attendee profiles, sponsorship options, engagement options, social media connectivity, and others.


Strengths: Unlike webinars and webcasts, they focus on the event rather than the presenter.

These platforms offer a multitude of opportunity, the closest you can get to mirroring a live event - including avatars of your presenters / exhibitors / hosts on a 3D landing page, entertainment areas- whether this is a wellness sessions, cocktail making demo's, live or pre-recorded DJ's, Photo Booth and Mosaic functionality to collate pictures and memories of the attendees, breakout areas, 1-2-1's, hosted roundtable sessions.

Challenges: Platforms can be expensive and require a highly technical team behind the scenes. Effort has to be made in advance to ensure that the delegate experience is engaging throughout. Video clips, short snappy pre-recorded delegate interviews to be shown between sessions, can assist the audience in getting to know each other and with some pertinent questions and answers may even provide some comical content, who knows!! During these potentially longer conferences with lots of speakers and content, this is really needed. Don't forget you are trying to emulate a F2F environment, so interaction on many levels needs to be considered and factored in - your audience will thank you for it.

Benefits of virtual meetings over face-to-face:

· Lower cost

· Lower environmental impact

· Speed of set up and delivery

· Easy recording and online distribution

· Greater and more international attendance

· Better metrics


Virtual events of all types have seen explosive growth due to the travel restrictions imposed by the pandemic. During this time, we have seen innovation as people of all ages and backgrounds start to use these formats in many different ways, but ways that actually suit their objectives, which makes them a versatile tool to use in the virtual space. When F2F events re-emerge as we transition out of the pandemic, virtual events may still play a substantially large role in the delivery of events.

Contact us for all your event needs, whether face to face, hybrid or virtual www.dockgateevents.co.uk, wendy@dockgateevents.co.uk, 07884 496599.

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